PRIVACY POLICY

Effective Date: May 14, 2026 Last Updated: May 14, 2026

Octo Partners Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, register for our webinars, request information about our services, or consent to receive SMS and email communications from us.

By providing your personal information and consenting to receive communications, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We collect the following categories of personal information when you interact with our services:

Information you provide to us directly. This includes your name, email address, phone number, mailing address, business or organization name, and any other information you voluntarily share when contacting us, registering for a webinar, requesting a consultation, requesting a quote, or signing up for newsletters or SMS updates.

Usage data. When you visit our website, we may automatically collect information such as your IP address, browser type, device identifiers, pages visited, time spent on those pages, and referring URLs.

Cookies and tracking technologies. We may use cookies and similar technologies to enhance user experience and measure site usage. You can control the use of cookies through your individual browser settings.

Consent records. When you opt in to receive SMS or email communications, we record the date, time, IP address, the consent language presented to you, and the specific checkboxes you selected as proof of consent.


2. How We Use Your Information

We use your personal information for the following purposes:

Communication. To send you SMS and email messages, including webinar reminders, consultation confirmations, appointment reminders, account updates, partnership communications, and responses to your inquiries.

Marketing. With your separate, express consent, to send you promotional offers, service announcements, and information related to Octo Partners Inc. and its affiliates. Consent to marketing communications is never a condition of purchase or use of our services.

Service improvement. To analyze and improve our website, services, and the effectiveness of our communications.

Legal and compliance. To comply with applicable laws, regulations, and legitimate business needs.


3. How We Share Your Information

We will not sell, rent, lease, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Service providers. We may share your information with trusted third-party service providers (for example, SMS platforms, email service providers, CRM systems, and analytics providers) strictly to facilitate the services you have requested. These providers are contractually required to adhere to strict data protection standards and may use your information only on our behalf.

Legal compliance. We may disclose your personal information when required by law, such as in response to a court order, subpoena, regulatory request, or other legal process.

SMS opt-in data — special protection. No mobile information, phone numbers, or SMS opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Phone numbers and SMS consent data are excluded from all information sharing categories listed above, with the sole exception of subcontracted aggregators and providers of the text-messaging service strictly for the purpose of delivering messages you have opted in to receive.


4. SMS Communications and Consent

Program description

Octo Partners Inc. operates an SMS program that delivers transactional, informational, and (with separate consent) promotional messages to individuals who have opted in through our website opt-in form, webinar registration, or other express written consent channels.

Message types

Messages you may receive include:

Webinar registration confirmations and reminders

Consultation and appointment confirmations and reminders

Account, service, and partnership updates

Responses to your inquiries

With separate opt-in consent only: marketing and promotional messages, including special offers, service announcements, and partnership opportunities

Message frequency, cost, and carriers

Message frequency varies based on the messages you have opted in to receive and your engagement with our services. Message and data rates may apply depending on your wireless carrier and plan. Octo Partners Inc. is not responsible for carrier-related charges. Octo Partners Inc., its mobile messaging providers, and participating carriers are not liable for delayed or undelivered messages.

How to opt in

You may opt in by completing our website opt-in form and checking the appropriate consent box(es), by registering for a webinar and checking the SMS consent box, or by providing express written consent through another verifiable channel. Marketing and transactional SMS consent are collected through separate checkboxes; you may consent to one, both, or neither.

How to opt out

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After you send STOP you will receive one final confirmation message, after which no further messages will be sent to that number unless you re-enroll.

For help, reply HELP to any message or contact us using the information in Section 11.

Opt-out of email marketing

To opt out of marketing emails, click the "unsubscribe" link at the bottom of any marketing email. Even after unsubscribing from marketing, you may continue to receive service-related transactional emails necessary to fulfill your requests or maintain your account.


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including meeting any legal, accounting, or reporting requirements. SMS consent records are retained for the duration of your opt-in and for a reasonable period thereafter for compliance verification purposes.


6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or loss. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security of your personal data.


7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access. Request a copy of the personal information we hold about you.

Correction. Request that we correct or update inaccurate or incomplete information.

Deletion. Request that we delete your personal information, subject to legal limitations.

Data portability. Request that we transfer your information to another service provider.

Withdrawal of consent. Withdraw your consent to receive marketing communications at any time without affecting the lawfulness of processing carried out before the withdrawal.

Do not sell or share. Octo Partners Inc. does not sell your personal information. You may also request that we limit the sharing of your personal information.

To exercise these rights, please contact us using the information in Section 11. We will respond within the timeframe required by applicable law.


8. International Data Transfers

Octo Partners Inc. operates in multiple jurisdictions, and your personal information may be transferred to, stored in, and processed in countries other than the one in which you reside, including the United States and Canada. We take steps to ensure any transfer of personal data complies with applicable data protection laws.


9. Third-Party Websites

Our website and communications may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.


10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated to you where required by law. We encourage you to review this Privacy Policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or our SMS program, please contact us:

Octo Partners Inc. Email: [email protected] Phone: +1 (365) 355-3464

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5063 North Service Rd, Suite 100, burlington Ontario L7L 5H6

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